What we do

Supporting collective impact at the ESG edge

Sustainability is a collective effort. Internally, it draws on the sensing capability, insight and action of every team and individual. At local, regional or global scale, it requires diverse organisations and stakeholders to work together to solve common challenges. From internal activation to multi-sector collaboration, we’ll help you to convene conversations, partnerships and platforms that support sustainability goals. Draw on our global network  – including digital designers, co-innovation specialists, impact facilitators and investors – to support your contribution to a just transition in balance with nature.

Anglo American, PPS, Green Building Council, Ayala Group and others
Leadership conferences, launches and corporate events

At leadership conferences and online events, Jonathon and Nicola’s keynotes introduce delegates quickly and effectively  to the sustainability edge.


*In 2020, Nicola’s keynote at the launch of Anglo American’s Circular Economy initiative reflected on the miner’s opportunities in the emerging circular economy.


*Her talk at PPS’s 2020 Leadership Conference showed how leading innovators learn from nature.


*At the 2016 Green Building Convention, she explored why leadership in complex times requires more subtle skills.


*At the 2015 Green Building Convention, Jonathon’s opening address was followed by participation on an expert panel with former Puma CEO Jochen Zeitz, critically assessing the corporate response to societal challenges.

United Nations Conference on Trade and Development (UNCTAD)
Supporting various UN agencies in driving improved corporate performance

Jonathon Hanks has served on various global forums and discussion groups with UNCTAD, UNEP and UNRISD aimed at  driving improved corporate performance and accountability. In partnership with UNCTAD and GIZ, he led the design and delivery of global CSR retreats in Geneva and Bangkok, as part of the Emerging Market Multinationals Network for Sustainability. He has also participated in academic engagements with UNRISD, and facilitated expert discussions in partnership with the Paris-based UNEP Industry and Environment Centre.

International Organization for Standardization (ISO)
Global standard-setting body composed of representatives from national standards organizations.

Jonathon’s involvement with ISO dates back to 1993 as a South African delegate at the birth of the ISO 14000 series on environmental management. In 2005, he led the SA delegation in the development of the ISO 26000 Guidance on Social Responsibility. During that five-year process, Jonathon was elected to lead the global multi-stakeholder negotiations, securing consensus – from more than 450 experts, 95 countries and 45 global organisations – on the principles and guidance on such issues as organisational governance, human rights, fair labour practices, the environment and consumer rights. He subsequently assisted ISO DEVCO in promoting social responsibility in the MENA region and East Africa. He served as ISO’s representative on the international Corporate Reporting Dialogue, alongside organisations such as CDP, CDSB, GRI, IIRC and SASB.

Global Child Forum
Swedish non-profit foundation advancing children’s rights

Founded in 2009 by King Carl XVI Gustaf and Queen Silvia of Sweden, the Global Child Forum is a Swedish non-profit foundation established to advance children’s rights in accordance with the UN Convention on the Rights of the Child. One of the Forum’s main objectives is to work with business to create tangible initiatives and partnerships to advance children’s rights in their operations, supply chains and communities. Jonathon was appointed to moderate and facilitate the Global Child Forum’s business partnership conference held in Johannesburg in November 2016, hosted by Nedbank, together with the Global Compact Network South Africa and CRES (Corporate Responsibility to Eliminate the Sale of Children). The meeting was an important follow-up to the Global Child Forum on Southern Africa, which took place in Pretoria in September 2015 under the patronage of H.E. Mrs Graça Machel.

Leading Australian consultancy and think tank on responsible business

Incite has been training companies and teams on Shared Value since 2011.  We’ve delivered courses in Australia; the Philippines; the European Union; and in many middle Eastern and African countries. With the global shift online, we can provide tailored and highly participative Shared Value training to organisations all over the world.

“Thank you for another outstanding workshop. You pulled together great minds to explore the issues we are working towards and provided useful tools with which to approach them.”
Vanessa Calvert, Partnerships Manager, Plan International Australia

Ayala Corporation
Philippines’ largest company, with investments across multiple sectors in retail, education, real estate, banking, telecommunications, water infrastructure, renewable energy, information technology, automotive, healthcare and management

Incite’s relationship with the Ayala Corporation began with an invitation to address their executives and provide practitioner training in Shared Value in 2014. The organisation embraced the concept, and Incite returned to facilitate an in-depth Shared Value Innovator process for the Ayala retail banking operation, BPI. A year later, a follow-up process included additional corporates, such as Nestlé Philippines, tussling to share new insights through Shared Value Innovator. Later that year, chairman and CEO of the Ayala Corporation, Jaime Augusto Zobel de Ayala, addressed the annual Shared Value Leadership Summit in New York.

Diamond mining company, 50:50 co-owned by the Namibian government and De Beers

In complex environments, diversity delivers better innovation. Nature knows this, and so do leading innovators like Nike, Unilever and Apple. Using Incite’s Shared Value Innovator, small teams of Namdeb managers and employees competed to identify practical business initiatives that could deliver both social and financial value, at scale.

Shared Value Innovator is a valuable training tool for making purpose-led innovation more accessible and inclusive. It provides insight into 21 generic Shared Value Archetypes – innovation patterns – supported by more than 50 practical case studies.

Incite has facilitated Shared Value Innovator training for teams across virtually every sector, at times in partnership with the University of Cambridge Institute for Sustainability Leadership (CISL). We’ve recently begun to use Innovator to support strategic thinking in Foundations and other not-for-profit organisations.

Incite’s Shared Value Master Class
Executive and practitioner level training course on Shared Value

Michael Porter and Mark Kramer published their seminal article Creating Shared Value in 2011. Incite’s master-class was launched the following year and has evolved along with shared value theory, debates and application over time. Delegates reflect on fundamental concepts (the shift from shareholder to stakeholder value, shared value business models). They explore how operating models can evolve to make the transition happen more quickly. Innovation requires diverse perspectives. With this in mind, delegates undergo a crash course in Shared Value innovation by applying Shared Value Archetypes, backed by case studies from across the world, to the value chain of their own organisation.