What we do

Supporting practitioners and teams at the sustainability edge

If you seek better decisions and action at the interface with society and nature, you are a sustainability practitioner. If you’re reading this, you’re probably one of us. Many of us put our passion for a sustainable future before personal need, succumbing to burnout in the face of overwhelming odds. Others find themselves on a journey that is unmistakably initiatory,  called again and again to redouble their efforts and plumb deeper depths in pursuit of purpose. Each in their own ways, our coaches have been there. Whether you’re the CEO or a sustainability professional, social evolutionary or revolutionary, our network of systemic coaches is available to support your  embrace of wholeness. From once-off sessions to longer term process, we look forward to meeting you online.

Eco-village and learning centre, North West Province

Thirty minutes drive from Rustenburg in the North West, a small community with a big heart is providing youth and retrenched workers with the skills and insights necessary for climate-adaptive, land-based livelihoods. Inspired by Nelson Mandela’s call to action nearly nearly three decades ago, they’ve nurtured a vision that now spans local and global networks, traditional and digital approaches, spiritual and physical landscapes. An Incite coach helped Tlholego refine their core purpose. They are using this to inform decision-making, prioritise investments and activate networks to scale their outreach.


Systemic coaching helps individuals or teams to address problems by zooming out to see the bigger system. We focus on relationships between things rather than things themselves. Because complex systems are sensitive to initial conditions, we reflect on what happened before. We ask why things are the way they are. In addressing an issue, we consider three systemic principles: order, belonging and exchange.

With systemic coaching: the founder of an innovative development agency made an easier transition beyond the organisation; the CEO of an IT company used wilderness to support his leadership capabilities; the founder of a US health institute grew her personal resilience to support the well-being of many; an executive of a family-owned business recognised and dealt with the personal dynamics that limited his role; an academic, writer and activist worked with identity and belonging to regain focus at a leading academic institution.

Inspired by the insights of many, from Donella Meadows to Bert Hellinger, Nora Bateson and Dave Snowden, we call it the work that connects. For further information on systemic coaching, please contact Nicola at nicola@incite.co.za.

Action Volunteers Africa
Non-profit organisation tackling South African youth unemployment

African Volunteers Africa do important work. We want them to succeed. We introduced the founder of AVA to the leadership and personal development skills taught in traditional African approaches. Her experience led to an invitation to work with the AVA team. Constellation work draws on traditional African ideas, but makes them more accessible in a western context. An Incite coach used a strategic constellation to help the AVA team better understand their vision and options. We also supported a group of AVA volunteers by introducing them to indigenous African approaches to power.

The constellation work helped us steer ourselves back to our true vision and I found the executive coaching from Nicola invaluable. She supported me in my wish to hand over the organisation to new leadership with as little disruption as possible.
Lisa Garson, AVA Founder

Boards, executive committees, Social and Ethics Committees, sustainability teams and others

Organisations are open systems: permeable and unpredictable. Stakeholders matter. Stuff happens. Organisations can be fraught at times, but they are how we get big things done. At some stage, every organisation encounters barriers to progress or uncertainty about the next step. Turning these into insight requires perspective. Systemic constellations is a methodology that can provide this perspective quickly and effectively.

A constellation is useful when there is something specific we want to explore, achieve or enquire about. The facilitator will begin by deepening understanding of the system. Once the relevant elements of the system are revealed, relationships can be represented and small experiments or probes help to explore what shifts or resources might bring greater ease, movement or resolution.

Using systemic constellations, Incite facilitators helped a Board of Medical Professionals reshape their relationship to South Africa’s health needs. We helped the relevant manager of a large mining company better understand the tensions arising from their housing policy. A multinational consumer goods company used a constellation to reflect on the barriers to change in its culture. A local not-for-profit understood why their vision was not working. We explored the food-water-energy nexus with stakeholders from government, NGOs and business. And more.

Constellations do not replace engagement with your stakeholders. But they do provide a safe space to explore the dynamics of relationships and how actions or interventions (such as new products, policies or positions) might impact them.

Constellations can be facilitated for individuals or teams, on-line or off-line. Please contact Nicola at nicola@incite.co.za for more information.

Discovery Limited
South African based global financial services group, with a strong Shared Value legacy

With the publication of Porter and Kramer’s 2011 Creating Shared Value, CEO Adrian Gore found a name for Discovery’s behaviour-based approach to insurance. As the group stepped into global leadership with Shared Value Insurance, we shifted a seven-year advisory partnership with the sustainability team into coaching mode. Team or individual sessions provide space to reflect critically on the relationship between Shared Value and sustainability, as well as the inner work needed to guide this journey effectively.

Working with Incite has deepened my knowledge of shared value conceptually, but more importantly has allowed me the space to understand my role and contribution within the company.
Kathleen Ebersohn-Khuvutlu, Senior Sustainability Specialist